Contact TripKindly
Need help with your booking?
Missing a confirmation email, unsure about a payment, or unable to open your booking? Get in touch by email.
No confirmation email?
Check your spam folder and the email address used for your booking.
A payment question?
Check your booking status before making another payment.
Cannot open your booking?
Use the email address you entered when booking.
Email your travel adviser
tripkindly2309@gmail.com
For payment, confirmation and booking-access problems.
Write an email
Opens your own email app with a short template. Nothing is sent until you send it.
English or French
7 am–7 pm Mauritius time
Please include
The email used for your booking- Your booking reference, if available
- What happened and when
- Your PayPal transaction reference, if relevant
Keep sensitive details private. Never email passwords, verification codes or full card details.
Before you email
Check Spam or Junk for your confirmation.
Open your booking to see its latest status.
If you already paid, avoid paying again while the issue is checked.
Finding your booking link
- Your booking opens from the private link in your TripKindly emails: “View my booking” in a paid booking email, or “Manage this appointment” for a free introduction.
- When the link opens, confirm the email address you used for the booking with the one-time code sent to that address. For your privacy, booking details are shown only after that.
- If that email never arrived, check Spam or Junk first. Still nothing? Email tripkindly2309@gmail.com with the email address you used and roughly when you booked.